Privacy Policy

1. Information We Collect

Account Information

• Name, email address, and password for account creation
• Profile information (display name, bio, avatar, social links)
• Payment information processed securely through Stripe
• Communication preferences and settings

Usage Information

• Pages visited, features used, and interactions with the platform
• Transaction history and payment activity
• Content created, uploaded, or shared
• Communication with other users and support team

Technical Information

• IP address, browser type, device information
• Cookies and similar tracking technologies
• Log files and analytics data
• Error reports and performance metrics

2. How We Use Your Information

Platform Operations

• Provide, maintain, and improve our services
• Process transactions and manage payments
• Facilitate communication between creators and supporters
• Ensure platform security and prevent fraud

User Experience

• Personalize content and recommendations
• Analyze usage patterns to improve features
• Provide customer support and respond to inquiries
• Send important updates and notifications

Legal Compliance

• Comply with applicable laws and regulations
• Enforce our Terms of Service and policies
• Protect our rights and prevent misuse
• Respond to legal requests and investigations

3. Information Sharing & Disclosure

We Do NOT Sell Your Data

YouTip.me will never sell, rent, or trade your personal information to third parties for marketing purposes. Your data is valuable and we respect your privacy.

Limited Sharing for Service Delivery

• Payment Processors: Stripe for secure payment processing
• Cloud Services: Firebase for data storage and hosting
• Analytics: Google Analytics for platform improvement (anonymized data)
• Support Tools: Customer support and communication services

Legal Requirements

• Comply with court orders or legal requests
• Investigate potential violations of our policies
• Protect against fraud, security threats, or illegal activities
• Enforce our Terms of Service and legal rights

4. Data Security

Industry-Standard Protection

• End-to-end encryption for all data transmission
• Secure HTTPS connections and SSL certificates
• Regular security audits and vulnerability assessments
• Multi-factor authentication for account access

Payment Security

• PCI DSS compliant payment processing through Stripe
• No storage of credit card information on our servers
• Secure tokenization for recurring payments
• Fraud detection and prevention systems

Access Controls

• Role-based access controls for team members
• Regular access reviews and permission audits
• Secure API endpoints with authentication
• Monitoring and alerting for suspicious activities

5. Your Rights & Choices

Data Access & Control

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a standard format

Communication Preferences

• Opt-out of marketing communications
• Control notification settings
• Manage email preferences
• Set privacy and visibility controls

Account Management

• Update profile information anytime
• Change privacy settings and preferences
• Manage connected accounts and integrations
• Control data sharing and visibility

6. Third-Party Services

Essential Service Providers

• Stripe: Payment processing and financial services
• Firebase: Cloud infrastructure and data storage
• Google Analytics: Platform analytics and insights
• Support Tools: Customer service and communication

Data Processing Agreements

All third-party services are bound by strict data processing agreements that ensure your data is protected according to our privacy standards and applicable laws.

External Links

Our platform may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before providing any personal information.

7. Data Retention

Retention Periods

• Account Data: Retained while your account is active
• Transaction Records: Kept for 7 years for tax and legal compliance
• Communication Data: Retained for 2 years for support purposes
• Analytics Data: Anonymized after 26 months

Data Deletion

• Immediate deletion upon account closure request
• Automatic deletion of inactive accounts after 2 years
• Secure data destruction using industry-standard methods
• Confirmation of deletion provided to users

Legal Requirements

Some data may be retained longer if required by law, regulation, or legitimate business needs (e.g., fraud prevention, legal disputes, or regulatory compliance).

8. Liability Limitations & Disclaimers

Platform Liability Limitations

• Content Responsibility: Creators are solely responsible for their content and compliance with laws
• Transaction Disputes: We facilitate payments but do not guarantee product quality or delivery
• User Conduct: Users are responsible for their own behavior and compliance with platform policies
• Third-Party Services: We are not liable for issues with external payment processors or services

Financial Disclaimers

• Earnings: We do not guarantee specific income levels or financial success
• Tax Obligations: Users are responsible for their own tax reporting and compliance
• Payment Issues: We facilitate payments but cannot guarantee successful delivery or refunds
• Platform Fees: The 20% platform fee is clearly disclosed and non-negotiable

Maximum Liability

YouTip.me's maximum liability to any user shall not exceed the amount of platform fees paid by that user in the 12 months preceding any claim. This limitation applies to all claims, whether based on contract, tort, negligence, or any other legal theory.

9. Contact Information

Data Protection Officer

For EU residents or GDPR-related inquiries, you may contact our Data Protection Officer at dpo@you-tip.me.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify users of significant changes via email or platform notifications. Continued use of our services after changes constitutes acceptance of the updated policy.